Customer Churn Prediction
AI-powered insights to retain your most valuable customers
High Risk
3
>70% churn probability
Medium Risk
2
40-70% churn probability
Low Risk
3
<40% churn probability
At-Risk Value
$52,800
Potential revenue at risk
🚨 High-Priority Customers at Risk
3 high-value customers need immediate attention
Sarah Mitchell
sarah.mitchell@techcorp.com
Lifetime Value
$15,600
Total Spent
$12,450
Orders
23
Last Order
115 days ago
AI Recommendation: This high-value customer ($15,600 LTV) hasn't ordered in 115 days. Send a personalized win-back email with a 20% discount on their favorite products. Estimated recovery value: $379.
Michael Thompson
mthompson@enterprise.com
Lifetime Value
$7,800
Total Spent
$6,340
Orders
12
Last Order
131 days ago
AI Recommendation: This high-value customer ($7,800 LTV) hasn't ordered in 131 days. Send a personalized win-back email with a 20% discount on their favorite products. Estimated recovery value: $370.
Kevin Zhang
k.zhang@tech.solutions
Lifetime Value
$5,800
Total Spent
$4,560
Orders
8
Last Order
102 days ago
AI Recommendation: This high-value customer ($5,800 LTV) hasn't ordered in 102 days. Send a personalized win-back email with a 20% discount on their favorite products. Estimated recovery value: $399.
All Customers
Sorted by churn risk - highest risk first
| Customer | Lifetime Value | Total Spent | Orders | Last Order | Churn Risk | Actions | |
|---|---|---|---|---|---|---|---|
| Michael Thompson | mthompson@enterprise.com | $7,800 | $6,340 | 12 | 131 days ago | 85% | |
| Sarah Mitchell | sarah.mitchell@techcorp.com | $15,600 | $12,450 | 23 | 115 days ago | 78% | |
| Kevin Zhang | k.zhang@tech.solutions | $5,800 | $4,560 | 8 | 102 days ago | 72% | |
| James Rodriguez | j.rodriguez@innovate.io | $11,200 | $8,920 | 15 | 77 days ago | 52% | |
| David Park | david.park@design.studio | $12,400 | $9,870 | 18 | 64 days ago | 48% | |
| Lisa Anderson | l.anderson@boutique.com | $19,500 | $15,200 | 28 | 28 days ago | 22% | |
| Emily Chen | emily.chen@startup.com | $24,300 | $18,750 | 31 | 24 days ago | 15% | |
| Rachel Green | rachel.g@creative.agency | $28,900 | $22,100 | 42 | 22 days ago | 8% |
💡 Retention Strategies
Win-Back Campaign
Target: 3 high-risk customers
Personalized emails with 20% discount. Expected recovery rate: 35%. Potential revenue: $18,480.
Loyalty Program
Target: 3 engaged customers
Reward loyal customers with points and exclusive perks to maintain engagement and increase lifetime value.
Predictive Outreach
Target: 2 medium-risk customers
Proactive engagement before they churn. Send product recommendations based on purchase history.
📊 Churn Analysis
Top Churn Indicators
Model Accuracy
Based on 6 months of historical customer behavior data